Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the “thumbs up” icon to review your experience with our business. Thank you!
Steven arrived on time. He asked very succinct questions, diagnosed the problem, repaired the AC unit inside of an hour, reviewed my entire system, made recommendations and very respectful of me, my home and my pets. Very nicely done!
Dylan was very professional and knowledgeable. Great guy!
Very knowledgeable and great customer service. I Recommend to all my family and friends.
These guys are amazing!, not only they showed up the same day and on time, but they went out of their way to locate the necessary parts for the job. Shout out to our tech Daniel Hartman for the great & professional service.
The most amazing, polite service from start to finish with this family owned and operated business from Forney, Texas! So glad we have them here in Houston! Very highly recommend!
I called about my upstairs unit going out and was scheduled to come out the same day. Steve arrived and looks at my unit outside and in, giving me a detailed inspection on issues and how to fix them. He also took time to do simple maintenance on my outside units to clean them up ( no charge ). It was a honest and refreshing , job well done. Thank you.
Ted A Campbell
Excellent service, on-time, with good advice and helpful knowledge about the maintenance of our HVAC system.
Dylan was great. Very professional and efficient. He was done at my home within 15 minutes.
Very pleased with the work
Steven did an outstanding job. He did a great job of explaining the problem and quickly resolving it. Have have no doubt that he provided an honest assessment and performed above my expectations. A very nice young man. I will recommend this company without reservation and enthusiastically.
Always good friendly and professional service
Fast scheduling and arrival (early even!). Very nice, polite and informative. Had us up and running in 30 mins.
Sherrell AC and Heating contacted me within minutes of submitting my Home Warranty service request. They scheduled a same day appointment on a Friday! Daniel arrived and was incredibly friendly and knowledgeable. He quickly determined my issue and let me know what work and parts was needed. He had to order the parts, so he returned first thing Monday to finish the work. I know I would soon need to replace my 16 year old system, so Daniel gave me a lot of information about that process without me feeling like he was just trying to sale me. I’m glad this was the company that my home warranty sent, as I was very skeptical. But Daniel was awesome and put my worries at ease!!!
My heat wasn’t working and Sherrell had a technician out the same day. They quickly identified the problem, fixed the issue and explained the issue in detail. I will definitely call Sherrell for any future issues!
Very punctual and professional service. We had our AC running within 15 minutes of their arrival.
Steven is amazing at his job .Was very thorough and explained everything. Highly recommend this company. And ask for Steven!!!
I have been using Sherrell Air for many years at my home and rental homes. They are quick to schedule, very knowledgeable, offer quality products and service and their prices are competitive.
My tech was on time in the middle of the summer when out AC went out. Not only was Dylan polite, he was informative and EXTREMELY patient with me when he did not have to be. I would recommend this company over and over!!! 5 stars. Would recommend!!!
I am a rental resident in Dallas, under the landlord M Streets Residential, LLC. We recently had our AC unit run out of refrigerant, causing a 90 degree apartment and extremely uncomfortable living conditions. Delgado, a service technician for Sherrell Air, came to our residence and was extremely helpful at assessing the issue and fixing our ac unit. Delgado’s impeccable customer service and ability to quickly solve the issue must make him an extremely valuable asset to your company. As someone who works in both multifamily and single family real estate development (we use many AC units like the one my unit has), we would be honored to have our residents served by your company and Delgado. Please pass on my regards to Delgado, and his team.
My AC unit broke down last week, and I contacted Sherrell HVAC after being refered from a friend. The service was great! My technician was knowledgeable, friendly, and timely. My unit was replaced below the quoted price and they left my house as clean as it was before they got there. I would recommend Sherrell to anybody needing HVAC work done in their house!
Gas valve issue which Sherrell team immediately resolved.
Employee identified the problems and provided an understandable explanation.
Very honest and reliable. Always quick to respond to service calls.
The job was done professionally and timely, the technician was very helpful and got right to the problem.
I’ve worked with this company 20 years through 4 home renovations. The first one had a very old system and they managed to keep it running through a hot summer until I could afford to replace it the next year. They worked with my shoestring budget to keep my family comfortable. The latest was a big budget, complete replacement of 2 systems and all ductwork. After interviewing and getting bids from several companies, Sherrell was clearly the best option. No regrets. Highly recommend them to friends and family.
We had a bad fan motor outside and they replaced the fan motor. Quick response, quick follow up and quick repair. Great overall service! Tim was great to work with.
Excellent air conditioning and heating professionals. A+ attitude and workmanship by the 2 men that did the work today. I will continue using them in the future.
Dylan came out and was able to get our unit fixed and was very professional. I will not use another AC company, as every single person that has come out, has been very professional. If you need your unit serviced for whatever the reason may be, I definitely recommend Sherrell!!!
Robert M McGraw
Quick response to requests. Outstanding work and excellent customer service.
Positive: Professionalism, Quality, Responsiveness.
Our HVAC stopped cooling last week with the daily high expected around 103. We called around several services, and Sherrell was the only one who had a same-day appointment. Our technician, Dylan, called prior to arrival, and arrived within the specified time frame. He was courteous and professional, and was able to quickly identify and resolve the issue. Thank you Dylan and Sherrell!
I had an issue with my A/C and Steven was able both diagnose and repair the problem quickly. I will definitely be using this company for all of my future heating and A/C needs. Honest company, highly recommend!
Sonya Sloan MD
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value.
Steven came out and took time to understand all of my AC and duct issues. He checked thoroughly for every concern I had and gave professional suggestions for restoration and repair of the AC and filtering in my home. He made himself available in the future for any questions or concerns I may have concerning my air-conditioning and home filtering needs. Thanks so much for all your help!
Sherrell is my hero! My AC went out and I called around and couldn’t get anyone to come out for days.. Sherrell sent Dylan today, and he was super friendly and informative. I will definitely call Sherrell again! THANK YOU!
Service was quick very professional,without paying an arm and a leg. My home feels lovely.
Came out really quickly for an estimate and super nice service. Very transparent and honest. They can service/replace units on a high roof!
Sherrell Air & Heating is the ONLY company I will ever use again for all of my AC/Heating needs. Steven was the man who came out to our house to fix our AC problem with it not blowing cold air. He had the system up and running in very short order. Fast dependable service at a very affordable price. I am telling everyone I know to give these guys a call first. You won’t be sorry.
Lydia Player Blair
I’ve used this company for several years on both a small budget repair and a big, expensive whole house replacement. Highly recommend them to family and friends. Dependable, reliable and reputable.
Mohammed Al Marsoomi
Tech was on time, friendly, knowledgeable & quick. Got my AC back up and running in no time 🙂
Great experience with Sherrell! Fair prices and transparent on what was needed. The technicians were hard workers and I had my air conditioning working again just before the heat wave. Will recommend to others.
Carl Edward Long
Dylan Hayes my technician was awesome. He knew exactly what my problem was and he resolved it immediately. He also explained the problem in detail so I would know how to troubleshoot. Best AC service I have ever had! Really! Nice guy too. I highly recommend Sherrell AC Heating. This was a good experience.
Left a message at 10:15 at night and Rick was able to come out the next day and fix my AC. He had the part with them so I didn’t have to wait. Great service! Would definitely recommend them.
Byron K. Wallace
Great Customer Service, The technician was pleasant, nice & patient.. Steven took time to answer questions & explain every detail about the job..One of the best customer service experience I ever had…
Sherrell comes to our home twice a year, in the fall and the spring. They do a great job, are very friendly, and will explain the nuances of HVAC if you ask them to. Nice people.
Awesome company, they were out very quickly and were able to diagnose the issues with my AC and get it repaired during the hot Texas summer. Thank you!!!
Best HVAC company. Ever. We have purchased 2 furnaces and one full AC system. Every experience with Sherrell from the person that answers the phone to the techs in field has been consistently great! They are always fair in their pricing and honest in all their dealings. And being family owned and run if there ever was an issue, you can talk to Mr. Sherrell himself. And it’s important to us support family businesses.
Almost forgot to call out Andye who handled the scheduling and Dylan the tech that came out. The best! Thanks to you both.
Today they came out to maintenance my 2 systems and repair my older one. Dylan was very professional and knowledgeable. My older system an 8 SEER from the 80s or 90s just wasn’t worth the amount a repair would cost. So, of course, without hesitation I am purchasing again from Sherrell.
Steven is the man to call If you have any A/C concerns. We have been using this company for years and wouldn’t trust anyone else. The first time I had him look at my unit the company before said I needed a brand new unit, Steven came out and looked it it was something very small and a cheap fix. I haven’t used another company since. Very reliable, very courteous, and always on time. If I could leave more stars I would.
These guys absolutely crushed the repair. Customer for life!
I had a great experience with Sherrell and would definitely recommend them. They were very professional and courteous. I will definitely use them again if needed.
Sherrell A/C & Heating did a Home Warranty Furnace replacement for me. They were courteous and very Professional through out the whole process. At my home they took extra care to clean accommodate my family while in my home. Craftsmanship was top notch and I knew exactly what to expect before they started work and had no surprises. Work was done in a 1/2 day just in time for todays cold snap. I recommend them to anyone.
I called them back to do my maintenance on my system. I had major issues with my AC last year and I went through American homeshield. They sent out A/C Rescue and A-US Air. They were beyond terrible and made my problem worse. I called AHS back and pleaded for a different company and they suggested Sherrell. I was skeptical at first because I thought there was no way they would fix it. They found the problem immediately and I never had problems since then. Go with Sherrell avoid A/C Rescue and US Air. Sherrell is honest and reliable. If I could give them 10 stars I would.
Clean Bathroom Fans
Your bathroom fans work hard all year, and this is the perfect time to ensure the work they do is as efficient as possible.
Remove the covers from your fans, and wash them thoroughly with soap and water. Once the covers are off, use a toothbrush to clean the fan blades before reapplying the cover.
Call us at (972) 846-7831 for more tips on how to save money on your monthly electric bill.
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